Use Coupon code: MINTMARK0665 for an additional 10% discount on all orders over Rs. 1999/- Free delivery on all orders over Rs. 1999/- • Use Coupon code: MINTMARK0665 for an additional 10% discount on all orders over Rs. 1999/- Free delivery on all orders over Rs. 1999/- •
0 0
MintMark Support

Help Center & FAQs

We're here to make your shopping experience simple, secure, and enjoyable.

Browse our frequently asked questions below. If you can't find what you're looking for, our customer support team will be happy to help.

Orders
Shipping
Payments
Returns
Products
Account
Orders

  1. Browse your favourite products.
  2. Add items to your cart.
  3. Proceed to checkout.
  4. Enter your shipping details.
  5. Select your preferred payment method.
  6. Confirm your order.
You'll receive an order confirmation via email after your order is successfully placed.

Yes. Changes can be requested before dispatch. Contact our support team immediately after placing your order. Changes cannot be guaranteed once processing begins.

Orders can only be cancelled before dispatch. Once shipped, cancellation is no longer possible.
Shipping & Delivery

  • Metro Cities: 2–4 Business Days
  • Tier 2 & Tier 3: 3–6 Business Days
  • Remote Locations: 5–8 Business Days
Delivery may vary during holidays or unforeseen circumstances.

Yes. MintMark delivers to most serviceable PIN codes across India.

After dispatch you'll receive tracking details via Email or SMS. Tracking usually becomes active within 24 hours.

Delhivery, Blue Dart, DTDC, Ekart and XpressBees depending upon your location.
Payments

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets

Cash on Delivery is available for selected serviceable PIN codes.

Yes. All payments are processed through secure encrypted payment gateways.
Returns & Refunds

Eligible products can be returned if damaged, defective or incorrect, provided they are unused and in their original packaging.

Contact support with your Order Number, product photos, package photos and a brief description of the issue.

Approved refunds are usually initiated within 5–7 business days.

Yes, exchanges are available for eligible damaged, defective or incorrect items, subject to stock availability.
Products

Yes. Minor variations in colour, finish or texture may occur due to lighting and screen settings.

Every order is securely packed to ensure safe delivery and a great unboxing experience.

Yes. Please contact our support team for bulk orders, gifting and corporate pricing.
Account

No. Guest checkout may be available. Creating an account provides faster checkout and order management.

Click the "Forgot Password" option on the login page and follow the instructions sent to your registered email.

Still Have Questions?

If your question isn't answered here, please don't hesitate to contact us. Our support team is always happy to help.

anjaliinternational243@gmail.com
0 1