Use Coupon code: MINTMARK0665 for an additional 10% discount on all orders over Rs. 1999/- Free Delivery on All Orders Until 31st August 2026! Use Coupon code: MINTMARK0665 for an additional 10% discount on all orders over Rs. 1999/- Free Delivery on All Orders Until 31st August 2026!
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Mintmark Support

Help Center & FAQs

Welcome to the MintMark Help Center

We're here to make your shopping experience simple, secure, and enjoyable. Below are answers to the questions we receive most frequently. If you can't find what you're looking for, our customer support team will be happy to assist you.

Orders
Shipping
Payments
Returns
Products
Account
Orders

  1. Browse your favourite products.
  2. Add items to your cart.
  3. Proceed to checkout.
  4. Enter your shipping details.
  5. Select your preferred payment method.
  6. Confirm your order.
You'll receive an order confirmation via email after your order is successfully placed.

Yes. Changes can be requested before dispatch. Contact our support team immediately after placing your order. Changes cannot be guaranteed once processing begins.

Orders can only be cancelled before dispatch. Once shipped, cancellation is no longer possible.
Please refer to our Cancellation Policy for complete details.
Shipping & Delivery

  • Metro Cities: 2–4 Business Days
  • Tier 2 & Tier 3: 3–6 Business Days
  • Remote Locations: 5–8 Business Days
Delivery timelines may vary during festivals, public holidays, or unforeseen circumstances.

Yes. MintMark delivers to most serviceable PIN codes across India through trusted courier partners.

After dispatch you'll receive tracking details via Email or SMS. Tracking usually becomes active within 24 hours.

Delhivery, Blue Dart, DTDC, Ekart and XpressBees depending upon your location.

Shipping charges and applicable free shipping offers are displayed during checkout. Any promotional shipping discounts will be automatically applied when eligible.
Payments

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets

Cash on Delivery is available for selected serviceable PIN codes.

Absolutely. All online transactions on Mintmark are processed through secure and encrypted payment gateways to ensure your payment information remains protected.
Returns & Refunds

Eligible products may be returned within the applicable return window if they are damaged, defective, or incorrect. Products should remain unused and be returned in their original packaging.

Contact support with your Order Number, product photos, package photos and a brief description of the issue. Our team will guide you through the return process.

Approved refunds are usually initiated within 5–7 business days. Your bank or payment provider may require additional processing time before the amount appears in your account.

Yes. Eligible products can be exchanged if they arrive damaged, defective, or if an incorrect item has been delivered. Exchanges are subject to stock availability.
Products

We make every effort to display our products as accurately as possible. However, slight variations in colour, texture, or finish may occur due to screen settings, lighting conditions, or the natural characteristics of certain materials.

Every order is carefully packed to help ensure it reaches you safely and in excellent condition. Where possible, we use protective and thoughtfully designed packaging to enhance your unboxing experience.

Yes. For bulk purchases, corporate gifting, educational institutions, or special event requirements, please contact our customer support team for personalised assistance and pricing.
Account

No. You may be able to complete your purchase as a guest, depending on the checkout options available. Creating an account, however, allows you to manage your orders more easily and enjoy a faster checkout experience.

Click the "Forgot Password" option on the login page and follow the instructions sent to your registered email.
Contact us

If you need assistance with your order, products, returns, or any other enquiry, our customer support team is here to help.
Mintmark A Brand by Anjali International
Email: anjaliinternational243@gmail.com
We aim to respond to all customer enquiries as quickly as possible during business hours.

Still Have Questions?

If your question isn't answered here, please don't hesitate to contact us. Our support team is always happy to help.

anjaliinternational243@gmail.com
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